BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//region8rpic.org//NONSGML kigkonsult.se iCalcreator 2.30.10//
CALSCALE:GREGORIAN
METHOD:PUBLISH
UID:bf3a57e5-7505-4ed1-a70b-76ac16ee0208
X-WR-CALDESC:Violence has increased in America\, and people’s tempers may f
 lare even in routine interactions. Learn how frontline staff and managers 
 can bring down the heat in difficult conversations and be prepared if an i
 nteraction does escalate.
X-WR-RELCALID:90bf171666a76adb428a61dcc657bad6
X-WR-TIMEZONE:America/Chicago
BEGIN:VTIMEZONE
TZID:America/Chicago
BEGIN:STANDARD
TZNAME:CST
DTSTART:20231105T020000
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
RDATE:20241103T020000
END:STANDARD
BEGIN:DAYLIGHT
TZNAME:CDT
DTSTART:20230312T020000
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
RDATE:20240310T020000
RDATE:20250309T020000
END:DAYLIGHT
END:VTIMEZONE
BEGIN:VEVENT
UID:a515294a-7717-4492-beab-a6c9ab92bf7f
DTSTAMP:20260702T082420Z
DESCRIPTION:Violence has increased in America\, and people’s tempers may fl
 are even in routine interactions. Learn how frontline staff and managers c
 an bring down the heat in difficult conversations and be prepared if an in
 teraction does escalate.
DTSTART;TZID=America/Chicago:20231115T130000
DTEND;TZID=America/Chicago:20231115T140000
LOCATION:https://nonprofitrisk.org/resources/webinars/
SUMMARY:NRMC - De-Escalation Techniques in The Workplace
END:VEVENT
END:VCALENDAR